[Resolved]  HDFC Bank — atm cash not received but amount not debited

Address:

Chennai, Tamil Nadu

Dear sir,

Money not dispended but balance get deducted

I am a customer of hdfc bank (Savings account).

Date of transaction[protected], i had used icici bank atm in chennai.

Amount of rs10000/- got debited from hdfc account but cash not received by me.
I have raised services request with the hdfc bank i., e, chnc[protected] on 11/12/17 & after repeated enquiry with hdfc bank they stated we will relog your complaint and they shared another service request i. E chnc[protected] (Comp no 1459612) on 21/12/17.

Now it is almost 20 days and i am not getting any response.

Can you please respond on my transactions failure on icici bank atm to get my money back.

Please investigate and get it credited back to my hdfc s/b account asap.

The feedback says that hdfc delays this kind of complaints abnormally which is a concern to customers.

Thanks in advance.