HDFC Bank — atm machine not worked but amount debited from the account

Address:

Chennai, Tamil Nadu

Hi my account [protected], chennai r a puram branch. I was tried to withdraw amount of rs. 10000 in a atm iocl nagari branch. I entered amount rs.10000 and the atm machine is not worked properly, amount not received from the machine but my account debited with rs. 10000. Reference #[protected]. Then i withdrawn 20000 by 2 times that 10000 each in the same atm branch. At the time i have received amount.
I request to credit the amount of rs.10000.