[Resolved] HDFC Bank — atm not working

Bibekananda Basu

from Thane, Maharashtra

Address:

Thane, Maharashtra, 400601

On 14th, i found the atm not working at hdfc, kapurbavdi branch. The atm attached with old branch at kapurbavdi is stopped for last 10-15 days. Went to uthalsar naka atm, both the atm are not working. All are just due to mismanagement and it is proven that hdfc does not care for the customer. Nonsense!! Earlier complaints were also given but the situation does not improve. Rubbish!!

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Nov 21, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret for the inconvenience caused.

We would require some of your details to check this on our end. Kindly write to us at [protected]@hdfcbank.com with your the exact location of the ATM so that we can take it up with the concerned team. Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you. Request you to visit the below link to provide us with the exact address.

http://www.hdfcbank.com/personal/find-your-nearest/find-nearest-atm

-Natasha
HDFC Bank Customer Assistance