HDFC Bank — ATM Transaction withdrawal amount issue

HDFC Bank — ATM Transaction withdrawal amount issue

S srujangajula from Delhi, Delhi May 17, 2022 May 31, 2022 This thread was updated on May 31, 2022

I was done a transaction at HDFC bank an amount of 10, 000/- on 02/05/2022 at time 17:39PM, amount got deducted from account I did not received a cash from the bank but I received a slip from that ATM saying that transaction got declined. I thought I get the money to my account automatically but that does not happen, so I took the transaction slip from bank trash slip and called icici customer care on the same date. They have request with HDFC bank with request id SR[protected] can you please respond. please find below details and attachment. My account Bank: ICICI bank ATM bank : HDFC bank Transaction Date and time: 02/05/2022 and 17:39 ATM NO: P1DCHD49 Transaction slip serial number: 3209 amount:10, 000/- Transaction message: WITHDRAWAL TRAN.DECLINED CONTANCT BANK +1 photos Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support May 18, 2022 HDFC Bank Customer Care's response Dear Customer, We regret the inconvenience caused to you. With reference to your complaint regarding a debit placed on your ICICI Bank account in spite of non dispensation of cash from an HDFC Bank ATM. However, we request you to contact ICICI Bank. 1. Your bank will raise a chargeback dispute/query on us (HDFC Bank) seeking the disputed transaction status. 2. If the transaction stands valid as per your claim, the funds will be returned to the issuing bank, which would be credited to your account by your respective bank. -Anay HDFC Bank Customer care. May 31, 2022 Updated by srujangajula When I contact the ICICI customer care they are saying they are not getting response from HDFC bank, can you please response to the service ticket -SR[protected].
Add a Comment	Share
Submit Close