[Resolved]  HDFC Bank — auto debit for the blocked credit card

Hi,

I received the hdfc credit card regalia number: * * * 2005 couple of months back. Once i received this card i came to know that yearly charge of 2500 + tax, so i never use this card and i called and request the costumer care to cancel my card.

They said your request had been taken it will cancelled. Then i got the statement after 3 months to pay the yearly charge 2500+ 450 (Tax). Then again i called costumer care enquiry about it. They said it will revoke; your card has been cancelled.

On 14th march 20, 2019 they have auto debit the amount from my saving account. I never give auto debit option.

Why i should pay without using the card?? After multiple request for the cancellation.
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Apr 25, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

we'll certainly look into this for you. Please write to [protected]@hdfcbank.com with the last four digits of your Card No., along with the registered mobile number & email ID for further assistance. All your details will remain confidential.

-Anay
HDFC Bank Customer Assistance
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