[Resolved] HDFC Bank — Automatic deduction of Amount from my account

Vidyashankar9

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh, 500039

Hi Sir,

I have a serious complaint against HDFC Bank Bangalore New Bell Road and HDFC Hyderabad Lakdikapul branch. I was holding account with Bangalore HDFC for quite some time. I have stopped using it from a very long time. I missed the debit card and all such related stuff related to HDFC Bangalore. I have joined a new job where the account is HDFC again and have opened a new account at the nearby branch of HDFC. Now all of a sudden HDFC Bangalore started charging me negative amounts and my customer id becomes one for both accounts and the negative amount is shown as an automatic deduction and a continued deduction my continued emails to HDFC even the Nodal officer is of no use. They never responded or called be back. I am going through a mental trauma because of this. I want an early resolution for such, why the hell should any customer pay for an account which is not used. I really want this to be taken forward and want HDFC explain and release my amount which they have been holding it. I am seriously harassed by this banks unresponsiveness and behaviour

Thanks,
Vidyashankar
[protected]

Was this information helpful?

No (0)

Yes (0)

Mar 31, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Feb 24, 2017

Updated by Vidyashankar9 A person called Ravi Verma ([protected]) called me asking me for the details of another account along with the OTP of it. So that he will make his transaction and make my account active. Superlative degree of fools around. He will make my account HDFC bank account active with details of another private bank. What a technology, be completely aware of such fools around you. Warn those idiots of the consequences of their stupidity.

Thanks,
Vidyashankar.

Verified Support

Feb 24, 2017

HDFC Bank Customer Care's response Dear Customer,

I request you to share your account/customer Id, issue details, charges details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance