[Resolved] HDFC Bank — bad behavior of employees

singhanshu

from Mumbai, Maharashtra

Address:

Hdfc kalyanpur, kanpur, Kanpur, Uttar Pradesh, 208017

Hi,

I am hdfc bank customer having salary as well as savings account.
I recently visited hdfc bank kalyanpur kanpur branch, the behavior of employees was unprofessional. They were yelling and screaming at bank premises which was not looking good. And it didn't go with the reputation of hdfc bank.
It didn't happened to me only the same behavior i noticed they were doing with other customers as well. Employees were not giving proper information first for depositing a cheque they asked me to go to guard then guard asked me to go to other service desk there was no clarity in the process and even then employees were not helpful. They were behaving rudely. Please look into this matter.

Regards
Anshuman

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Sep 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 08, 2019

HDFC Bank Customer Care's response "Dear Customer,

We thank you for your feedback. We understand that our Branch Official Mr. Jitendra Singh has contacted you and has addressed your queries and concerns. Please feel free to speak to Mr. Jitendra Singh on [protected] for any further clarification or assistance.

-Anay
HDFC Bank Customer Assistance"