| Address: | HDFC Olavakkode branch, palakkad, kerala, 678002 |
The olavakkod hdfc bank staff’s (including 3 female staffs ) gave us false details regarding closure of joint account.
We asked them, what should we do about the balance amount in the joint account other than service charges, (account contained nearly 1000 rupees) they advised that it will be automatically credited to the other account (the one of the partner in joint account has an classic account in another branch of hdfc which is individual account ) they should have given the clear details regarding the balance money in the account, but they said firmly that the balance amount will be automatically credited to the other hdfc individual account you have in another branch. We lost our 480.50rupees. Now they gave us dd of 480.50 rupees which we can only present in joint account in which ever the branch is, we closed the joint account because it was not working exactly how we needed, and now they ask us to create new account in anywhere and you can present the dd. We asked! Twice! They were so firm about their reply that it will be automatically credited in the other account and made us financial lose of 480.50rupees
Its purely due to their mistake And they claim us the customers on this mistake.
They was so rude and reckless when having this interaction which is face to face, and the shouting and rudeness has caused us emotionally weak, also they claimed us the wrongdoers. Which they really are.
We closed our joint account and never intend to open any account in that hdfc olavakkod branch palakkad kerala Was this information helpful? | 
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