[Resolved]  HDFC Bank — Balance deducted, did not receive cash

Address:110037

I have a salary account with HDFC Bank, kondli Branch, I tried to withdraw 20k from the same branch ATM on 2 Nov, 2016 but my balance got deducted and I didnot receive any cash. HDFC Staff is asking me to wait for 7 working days for the information only whether the amount will be credit or not and if the response will be negative than again I will have to follow the process for another 7 working days.
What is wrong with this bank? First of all, my balance has been wrongly deducted then I do not even get any positive response, would like the resolution ASAP. My complaint ID is - DELC[protected].
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Dec 8, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
HDFC Bank Customer Care's response
Dear Customer,

Your email has been received vide ref id[protected]. The matter is under investigation and our team will respond to your email in 5 working days.

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Sir,
Hdfc credet card installment not confirm so pls confirm timely so i will pay on time.and pls dial my number [protected].now.

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