[Resolved]  HDFC Bank — balance deducted from my saving

Hello dear i have salary account with hdfc bank they charged every month up to rs 25. When i was ask from bankers they told this is transaction charges. But in this lock down every bank are free for any kind transaction no matter that transaction would be related to imps, neft & rtgs. Then why hdfc bank charged in my account approx rs 24. This is not first time they are charged every months. What is this? I have below attached the screen short related to my bank account.

Bank are charged small amount from every accounts for increasing there profit. Bank are think customers are not take seriously about small charges due to this banks are charges so many kind of small charges from every account.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 12, 2020
HDFC Bank Customer Care's response
Dear Customer,

Effective 15th May 2015, below Service charges will be levied on all IMPS Outgoing transaction : Upto Rs. 100, 000 - Rs. 5 /- ( charges exclusive of GST - Good and Services Tax ) Rs. 100, 001 upto Rs. 200, 000 - Rs. 15 /- ( charges exclusive of GST - Good and Services Tax ) Please note: 1 Outgoing Charges will be applicable for : IMPS Fund Transfer done using MMID option to Other Banks as well as HDFC Bank IMPS Fund Transfer done using account number option to Other Banks. 2 No charges will be applicable for IMPS inward transactions For any further clarification please contact PhoneBanking or visit your nearest Branch.

-Nadia
HDFC Bank Customer Assistance
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