HDFC Bank — Bank account

Address:Lucknow, Uttar Pradesh, 226010

I have an account previously it was salary account later bank converted it into the savings account and since last one year i am not using the account, now i logged in and saw that the balance is -5000. according to RBi policy bank should not let customer's account balance go negative, according to RBI bank should inform customers about this and limit the services related to the bank account but balance can not go in negative. I did not get any sms or email regarding this.
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HDFC Bank customer support has been notified about the posted complaint.
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Dear Customer,

I request you to share your account/customer Id and contact details to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better .

-Bejoy
HDFC Bank Customer Assistance
done

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