[Resolved]  HDFC Bank — bank account closing request

I was having a savings account in hdfc bank. Account number is [protected]. I have submitted an application in the home branch damanjodi for closing of my bank account in the month of september 2017. But the employee didn't close my account till now. I have also submitted the cheque book. My account balance was 1₹ at that time. Now, my account balance is -1366₹. I have visited the bank in january for asking the status of my account closing process. They didn't respond. I have waited till now and i don't know whom to contact. Please help me.
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Jun 3, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 03, 2018
HDFC Bank Customer Care's response
Dear Customer,

The TAT for closure of account without any linkages (for eg . credit card/trading account etc.) is 4 working days from the date of submission. We request you to provide the below details to enable us to track the status of your application for account closure: 1. Date when application was sent/submitted 2. Complete address of the branch where the application was sent/submitted 3. Mode of sending (post or courier details). If the closure request was submitted/sent more than a year back, please provide us with the acknowledgement copy. Incase you are not in possession of the acknowledgement copy, request you to visit the nearest branch and submit a fresh request for account closure. Kindly visit the following URL to access information for the complete address and contact details of our Branches. https://www.hdfcbank.com/branch-atm-locator The TAT's for removal of linkages is as below and the same is also mentioned in the combined closure form : Credit card : 10 working days De-linking/Relinking any product (eg loan/fd/locker etc) : 10 working days Depository account : 10 working days Trading Account : 10 working days Investment services(ISA) : 10 working days (no holding ) and 20 working days (with holding) Incase the account is still not closed as per above TAT, request you to revert to us with the above details to track the status of your application.

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

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Dear sir,

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Regards
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