There was a transaction in my bank account. I called customer care about that transaction. But customer care considered it as a fraud and blocked my account. But i had called to query not to block my account. So now my hdfc a/c is locked. Debit card is blocked.net banking is blocked.
I visited bank to enable my account and net banking and to apply a debit card. They asked me to fill a form. I did. As per them i will get my net-banking credentials i have not received any message/mail from bank end.
Due to this my s
Now who is responsible? Is it the customer care represntive/ bank/ myself who had called them for a query
Please do it as soon as possible I can't do the transaction .
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