HDFC Bank Bank Credit Card — Payment was rejected by visa

ravijoshi0718

from Bhavnagar, Gujarat

Address:

Rajkot, Gujarat, 360005

My Payment was rejected by VISA saying that there was a NETWORK error, and I was informed after 4 Days and there was no Communication from HDFC BANK CREDIT CARD regarding this. I have been charged LATE fee and Interest would also be charged. In such a hightech companies like VISA has a NETWORK ERROR for whole day and they reject the Payment. This is not acceptable. Plz do the necessary.

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HDFC Bank Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Rajiv,

Request you to write at [protected]@hdfcbank.com along with card details, concern, charges levied and contact details. Kindly mention the ref ID- TTU[protected] in the subject line. Will check and get back to you.

-Anay
HDFC Bank Customer Assistance