| Address: | Bangalore, Karnataka, 560047 |
Dear Sir/Madam,
This is regarding HDFC Bank Credit card unwanted charges taken from me till I got the settlement letter from bank, I need to highlight this case to top management that I have paid more than actual transactions done for my HDFC Credit card. As per mine calculation, i had almost paid the amount of mine usage but HDFC Bank credit card division has charged me more money that is unacceptable and I went through mental disorder phase in my life due to the extra-ordinary pressure built upon me by HDFC bank.
My old credit card no.[protected] has been expired already on 31st Dec. 2015,
1. and after that i had got the new card(I had requested new card into update my email id and address of office) with no.[protected] on 7th March 2016, which i had already sent with destroyed diagonally for closure of my credit card account.
2. Since, 1st January 2016, I have not done any purchase/debit transaction from HDFC Credit Card{Not even from new HDFC card no.[protected], which I have already sent after destroyed it diagonally to Chennai HDFC Credit Bank Division on 4th April 2016—delivered at Chennai Credit Card Division on 5th April 2016.
3. On 20th May 2016 in the evening around 5 pm, i had visited Bangalore Credit Card Division-Richmond Circle-Office and met with Manager personally, discussed with him for half an hour for the settlement of my credit card account and asked about the closure of my credit card, as per him the closure has to be done from Chennai office. i discussed with him that as per my calculation i will pay my purchase/debit done by me.
4. On 2nd June 2016, HDFC Bank has debited Rs. 22800 against credit card payment from my salary account of HDFC Bank-A/C no.- [protected] due to which I went worst phase of my life and gone through mental pressure.
5. Mail received from HDFC Bank that my credit card account has been closed on 16th April 2016 as per the letter I sent to Chennai HDFC Credit Card Division.
6. On 30th Aug. 2016 I had done settlement with HDFC Bank to pay the amount Rs. 127900 due to too much mental pressure I had gone through by HDFC Bank-Credit Card Division. Till date I have paid 5 EMI for this settlement letter and am going through financial crisis due to this huge amount payment.
Please take necessary legal action against Credit card Division-HDFC Bank and help me for the recovery of these unnecessary charges taken by HDFC Credit Card division till dated. As per my calculation I have paid more than Rs. 1 Lac(Approx.—I have excel balance sheet available as well as monthly statements with me) to HDFC Bank against Financial charges, Late Fee & Service Charges etc.
Regards,
Devendra Kumar
[protected]@gmail.com
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