HDFC Bank Bank Credit Card — Unauthorised use of credit card on paytm

Address:

Ludhiana, Punjab, 141001

CYBER CRIME- COMPLAINT NO. - [protected] CREDIT CARD NO. - [protected] Dear Sir, I am sending below the complaint of HDFC Bank credit card, which clearly shows that somebody has hacked my Credit Card and the money was withdrawn and might have used for some illegal and anti social purposes. "This is in reference to telecommunication, the undersigned had with your Ms. Nitika at about 9.55 AM today i.e.29.12.2015 . It was informed that on my Credit Card certain payments, which were not made by me had been debited to the Account, the details of which are given below: 18.11.2015 Airtel Payment Mumbai Rs.4000/- 10.12.2015 Airtel Payment Mumbai Rs.5000/- It is surprising to note that on 26.12.2015 at 23:27:24, a payment of Rs.300/- was placed for paytm, but due to late arrival of OTP, the OTP could not be filled in, but it was surprised to note that at this time a payment of Rs.30000/- was debited to my Account at One 97 Communication. It was informed to me that the Merchant has credited the amount on 28.12.2015. Similarly, on 28.12.2015 at 23:39:35, a payment of Rs.40/- was placed for paytm, but I got the message that Rs.40000/- was spent on your HDFC Credit Card ending 1410 on 28.12.2015 at 23:39:35 at paytm 97998/- available balance Rs.6138/- current outstanding Rs.4, 93, 862/-, whereas OTP was received, which was not used at all. I got to know that one IP address 198.168.1.3 had hacked mobile # [protected], which was the paytm used for Rs.300/- and Rs. 40/- respectively. You are, therefore, requested to please check all the details. In the meantime, please do not pay Rs.40000/- to the Merchant and return the same to me. I am afraid that the money is withdrawn by hacking my account or the account of[protected] and might be used for some anti social elements." Thanks & Regards, CS (Dr.) S. P. Sharma Advocate FCS - 1790 S.P. Sharma & Associates Corporate / Banking Laws & Taxation Advisors 38/1A, 3rd Floor, Sodhi Complex, Opp. Ramgarhia Gurudwara, Miller Ganj, G.T. Road, Ludhiana - 141003 Contact :[protected],[protected]