[Resolved]  HDFC Bank Bank Credit Cards — unauthorized credit card charges

Address:

Mumbai City, Maharashtra, 400057

Dear sir/ madam,

This is pertaining to the credit card no. 4854 99xx xxxx 3115.

I confirm to have made payment of inr 2, 685/- through cheque no. 516864 on 27/08/2018. Cheque was dropped at hdfc bank atm drop box on 27/08/2018 which is 6 days prior due date of 03/09/2018.

Even though dropping the cheque 6 days prior due date the hdfc credit card division is charging me late payment fee which is not correct. This simply means that they are collecting the cheque payment late from their drop boxes and are trying to earn some additional amount from me.

In this matter, i spoke to ms. Ruksana on customer service no.[protected] who turned out to be too rude and was not listening to my request and denied any further support on call. I believe she is not fit for a customer service job.

I request you to take up the matter with hdfc bank card division, tamil nadu chennai and help to have the amount of inr 548 waived off for statement dt: 14.09.2017.