HDFC Bank Bank Fastag — fastag application delivery delay

Address:

735 , 3rd floor 4th main syndicate bank road, konena agrahara murgeshpalya, 560017

Hi, after did research with many bank i decided to go with hdfc fastag becos i have account in hdfc for more than 11 years.
I applied for fastag application of 15th feb 2019 with reference no (Hfr104592) i got email confirmation that within 5 to 7 days i will receive the details in my address, after 10 days when i called fastag customer executive they asked me to submit pan and adhar card details and i will be get all details after 5 days, which i did immediately on 27th feb 2019 but till now no confirmation from neither from bank nor from any fastag executive. Can you please do needful?? Thanks!!