[Resolved]  HDFC Bank Bank Fastag — fastag first time user registration says no records

I got my fastag chip sometimes on 26th november 2019. Till now contentiously trying to register, but it always says no records. I tried contacting the customer care number printed on the chip card i am getting response as user you called is busy at the moment. I have no clue what to do now. Wasted the money, i feel. Never thought a reputed bank, like hdfc, will have such a pathetic service in a particular department. Usually they are good in core banking sector. But here they definitely failed.
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Dec 5, 2019
Complaint marked as Resolved 
Verified Support
Dec 03, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Preethi
HDFC Bank Customer Assistance
samy2505's [Complaint's author] reply, Dec 2, 2019
I am not able to see the full email id or the number. It says [protected]. :(
samy2505's [Complaint's author] reply, Dec 3, 2019
can you please let me know the correct email address and number?
samy2505's [Complaint's author] reply, Dec 4, 2019
Hi Team,

Please kindly let me know the valid email id and phone number.

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