HDFC Bank Bank Fastag — fastag still not delivered

Address:Chennai, Tamil Nadu, 600005

Hi.
I did my fastag application acknowledgement on 20th september 2018.
Till now i haven't got my fastag courier.

My application reference no. Is hfr078770

I had called customer care couple of times and they gave tracking id in that it shows delivered in bangalore address.
The customer care people are only saying we have raised a complaint we will get back to you. No one is responding.

Very poor service.

I'm still waiting to hear from them
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R/sir
On dated 17.01.2019, I have paid toll in cash for 2 times at two toll plaza but same amount of RS.165/- has been deducted from my fastag account.pls refund this amount in my fastag account.
My customer ID[protected]
Cash payment receipt attached

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