[Resolved] HDFC Bank Bank Fastag — not received the hdfc fastag... been more than a month

vadali.ramu

from Hyderabad, Telangana

Address:

Usha Mullapudi Road, Kukatpally, Hyderabad, Andhra Pradesh, 500072

Hi,
I have applied for hdfc fastag online and also made the payment of rs.500 with all the required documents. I have received the customer id & wallet id on 23/11/2019 through sms and email and my wallet is also recharged but still i haven't received fast tag sticker. The hdfc customer care number of[protected] absolutely doesnt work. I have been trying to reach them from almost 15-20 days and it never works.
Havent been expecting this from hdfc bank at all. I am happy to cancel the fastag but wanted to understand where could this have gone wrong. Its almost been more than a month from the day i applied and still the fastag is not yet received.
Cust id[protected]
Wallet id - [protected]

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Jan 28, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 23, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

-Manoj
HDFC Bank Customer Assistance