[Resolved] HDFC Bank Bank Fastag — physical fastag not received

Sreeni1729

from Delhi, Delhi

Address:

560048

I have applied for fastag on 11th novmeber. After 10 days i received wallet id and tag id. But since then i did not receive any update of physical fastag. Dont know when can i get it. Such a worst service from hdfc bank. I saw many complaints and as per suggested wrote mail to fastag. [protected]@insolutionsglobal.com. No reply from it. Tried given contact number. It is not working since long. If post any number here, first call check from your side and then post it.
Application reference no. Is hfr355661. Please provide some useful information

Was this information helpful?

No (0)

Yes (0)

Jan 5, 2020

Complaint marked as Resolved

Verified Support

Dec 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application for issuance has been received and is under process. You will receive the Fastag within 5-7 working days. Our team will send dispatch details via SMS once the tag is dispatched. Kindly contact Fastag Helpline at[protected] incase of any clarification in the interim.

-Nadia
HDFC Bank Customer Assistance