[Resolved]  HDFC Bank Bank Fastag — reference no not generated after payment

Address:Pune, Maharashtra, 411112

I was try to apply for fastag on hdfc bank web portal on 29th november 2019..
After payment debited from account session was expired.
Due to that reference no was not generated.
I talked with hdfc bank customer care, they said it will be mailed by 48hrs.
But after 4 day no reply.
Again two time i register complaint but no reply yet.
Hdfcfatag customer care no was always busy, when it get connect nobady picking my call.
Money is not reversed.
Now i confused what to do. Such bad service from hdfc fastag.
My name is laxmikant kulkarni
Mail id - [protected]@okumaindia.com
Was this information helpful?
No (0)
Yes (0)
Jan 5, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 04, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Anay
HDFC Bank Customer Assistance.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information