[Resolved]  HDFC Bank — bank hdfc fastag not received even after 24 days

Address:Chandigarh, Punjab, 160047

I applied fast tag for two vehicles and i received fastag for only one vehicle. For second vehicle, i called hdfc bank and fastag customer support but no one is taking care.

Where can i make a request or communicate to follow up. It's total mess at hdfc bank level.

There must be proper system with the bank to accommodate these issues at country level. Customer support with hdfc bank and fastag is always busy. It's more than 10 minutes waiting time to speak with support guys and not getting relevant reply like govt work.
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Jan 20, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2019
HDFC Bank Customer Care's response
Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance.

-Manoj
HDFC Bank Customer Assistance
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