[Resolved]  HDFC Bank Bank Ltd — hdfc debit card fraudulent transactions

Address:Mumbai City, Maharashtra, 400093
Website:www.hdfcbankltd.com

I m a customer of hdfc bank holding an salary account from april 2014. I am using my card for my daily transaction through atm or online banking. Tuesday 5th march 2019 at 23:43pm while checking my mobile in morning 6am i have noticed that somehow my 20000.00 has been deducted from my account. Statement shows that money has been withdrawn from (Vakola) even when card was with me all the time. And i was home (Borivali) that means somebody using my duplicate card to access my account
How is this possible hdfc bank being a reputed never expected such frauds i suggest who ever is using hdfc bank a/c beaware you money is not safe...
Hdfc banks sucks it is more then 10days still the problem is not resloved even if not my mistake...
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Apr 19, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you within 5 working days.

-Nadia
HDFC Bank Customer Assistance
Verified Support
Mar 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have received your mail vide Ref ID:[protected] and will revert to you in 5 working days.

-Manoj
HDFC Bank Customer Assistance
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