[Resolved] HDFC Bank Bank Ltd — Transactions not done by me.

Sunkhemka

from Darjiling, West Bengal

Website:

HDFC credit card

Hdfc card no: [protected]
On dated 16/1/2016 two transactions done and i come to know from my sms alert as under:
S.No transaction date merchant name amount
1. 16-jan-2016 meghdoot bar and resturent 6, 900.00
2. 16-jan-2016 appayerrs 5, 000.00

Immediate i block my card and logged the complaint with them vide re:'hbl=[protected]' cardholder dispute form.
But till date they are mum and charging bank finance charges for same.
I also want to know how it is possible to make swipe transaction without physical card, when primary and add on cards are with me in kolkata and fraud transactions are done in bangaluru. But bank is mum on this question.

Please see into the matter.

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Mar 17, 2016

Complaint marked as Resolved

In my account it has been marked as resolved, but very sorry to say nothing has been done. Please do into the matter. I have no fate on the bank. Thanks What kind of cheater are the bank without doing anything they mark the complain as resolved. 14/3/216 No response from the bank. Please see into the matter.I have no fate on the bank. 17/3/2016 Please see into the matter, bank is giving no response.

HDFC Bank customer support has been notified about the posted complaint.