[Resolved] HDFC Bank Bank Pvt Ltd — credit card | |
I had 9000+ amount due to pay on credit card. The hdfc collections team blocked my hdfc account and debited 33308 rupees from my account which was total credit limit on the card and blocked the amount making it to negative 33308 rupees. I paid 33308 rupees that is more than my current salary and waited for account to get released and thought my credit card had no due on me. After paying 33308 rupees the credit cards department still asking me to pay 9000+ amount to the credit card which I cannot arrange as my salary 23600+ lended amount making 33308 rupees already deposited to the account. And another bill date is on 20th this month fearing me of additional interest getting levied on me... I have contacted hdfc customer care transferred to credit card deptt. They said I will get a call from collections which never came... It's injustice... Plz help me. Was this information helpful? | |
Jan 21, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 20, 2018 HDFC Bank Customer Care's response Dear Customer, We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 33016802 for further assistance in this regard. Zubin HDFC Bank Customer Assistance. | |
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