[Resolved]  HDFC Bank — Bank renewed Fixed Deposit on its own

This is to inform you that I have a 10 year long relationship with the bank. I had initiated an FD of Rs. 1, 18, 329 lacs in Badshahpur, Gurugram branch, 2 years back. The maturity instructions that read on the fixed advice was for "Redeem principal and interest on maturity". However, your team just renewed it for next two years without any prior communication to me. I was just sent an email saying that the FD has been renewed for next two years.

I want to ask you if your bank exists to extort people's hard earned money. Also, it should be my wish to renew the FD or not.
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Aug 6, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2021
HDFC Bank Customer Care's response
Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 08.07.2021.

-Shweta
HDFC Bank Customer Assistance
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