[Resolved]  HDFC Bank — Basic Savings Bank Deposit Account- Reg

Address:	560027
Website:	www.hdfcbank.com/personal/products/accounts-and-deposits/savings-accounts/basic-savings-bank-deposit

With reference to the above subject, we would like to bringing your notice that, no banks are ready to give the above bank account. We had tried in many HDFC Banks branches in Bangalore, but no body is ready to give the account. However, it is clearly mention in your website that it is zero Balance account. But branch and customer care people does not know any information about this account. We had also speak to your customer representative Mr Umesh and does know the account information and disconnect call. They doesn't know about the their product, then how can they collect the funds from account holders. And how can they guide to their customer with this type of knowledge? Horrible experience with your customer care representative and doesn't know the manners how to behave with customers.

Also attaching your website content regarding the account. We do not know whom to blame?