[Resolved] HDFC Bank — being charged for use of plaza lounge | |||
I have a priority pass issued by hdfc against my regalia card. I used the same at the mumbai international airport on the 11th of nov 2018. I have been charged 1952.29 and igst 351.23 in my statement of 8/02/19. I had been told that i was permitted to use the lounge free of charge at all international airport lounges. I cannot understand why i have been charged and how it has been reflected in my credit card statement when i did not present the same. Feel totally let down by hdfc whose customer i have been for a number of years. Besides the card is not accepted at any of the domestic lounges. Was this information helpful? | |||
Mar 28, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 22, 2019 HDFC Bank Customer Care's response Dear Customer, I request you to share your account number/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better. -Manoj HDFC Bank Customer Assistance | |||
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