[Resolved]  HDFC Bank — Beware of HDFC Credit Card Bills !!

Address:

Bangalore, Karnataka, 560100

I am a customer of HDFC bank for about 10 years and I am really shocked to see and experience their deteriorated and sub-standard tactics to befool customers and elicit money!

I have zero transaction made on my credit card and they lieved me a late fee of Rs. 500 on one of the previous transactions ( as I was 5 days delayed in the payment). When I contacted the customer support in this regard, they assured me that as this has happened for the first time, they shall lift the penalty on grounds of long patronage with the bank...however to my dismay and utter shock, they did not remove the panelty and instead kept charging interest on the Rs. 500 late fee and now the amount stands out to be Rs. 5000/- Really???? Do you think that customers are crazy?

How can a bank charge interest and subsequent penalty on a late fee charged--that was agreed to be lifted!! This is purely insane! And to add-on to my grievances, there is no answer on any of the numbers provided ever!

I have all the details with me and in case this issue does not get resolved amicably, I shall raise a litigation on defamation & fraud case against HDFC Bank.
Enough is Enough! If you do this to a loyal customer of a decade how can anyone new trust you???

I am going to close all my accounts in this bank and opt for a better bank for my employees and company.