[Resolved] HDFC Bank — bill pay credits for using this not received | |||||
Regret that there is no facility to speak to your grievance officers/personal bankers on phone. Complaints made re the bill pay option Need to be made where the bank is following an unfair practice of not advising users how to claim the credits for using this facility! Probably intentionally! You can check how many users of this programme have redeemed the points that accrue to them???!! When i mentioned this to your personal banker, he simply got of the phone and left me unattended. Nowhere is the email id of customer service provided whereby i could log in my grievance. Even after telling your personal banker that this was a case that deserved referral to the competition authority of india/ banking ombudsman/ writing to the editors of financial newspapers there was no response! His is daylight robbery and needs to be addressed urgently Was this information helpful? | |||||
Nov 22, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 13, 2018 HDFC Bank Customer Care's response Dear Customer, We will definitely check into this. Kindly email us at [protected]@hdfcbank.com and elaborate on your concerns with complete details so that we can check and assist you. -Anay HDFC Bank Customer Assistance | |||||
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