[Resolved] HDFC Bank — block credit card

Preru3dec

from Delhi, Delhi

Address:

New Delhi, Delhi

One bank employee issued me credit card even after denying. I went to the bank for reapply for my lost debit card.
When i received credit card, i canceled the card via customer care as i am not able to maintain the credit card.in the middle i checked with the customer care, he said it is blocked. Now they are saying it is active and sending me bills, i am not using the card and i want to cancel the card and not getting any help with hdfc care.
Please help me

Regards
Prerna kushwaha

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Apr 10, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 05, 2019

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and request you to reconsider your decision and provide us with more opportunities to serve you. In the event, you still wish to cancel the credit card, we request you to send us a duly signed form available at the below link to the below mentioned address for us to do the needful. https://bit.ly/2so3bG3 HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 041.

-Nadia
HDFC Bank Customer Assistance

Mar 09, 2019

Updated by Preru3dec Do I need to pay the unnecessary charges I have billed with. Since, I have not used the card.

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Comments

Darshsandy

from Vasai-Virar, Maharashtra

I am a premium account holder with Hdfc BARAMATI branch.I had approached the branch for autopay issues on my debit card. The issue was not solved due to untrained staff. I was insulted in front of many customers by one of your staff named Archana Takle. I request you to look into the matter seriously.