[Resolved] HDFC Bank — Blocked money | |||||
Hello All, HDFC bank has blocked certain amount on my account without any prior notification or information, I called the phone banking and they are saying that its has been blocked under the payment due for Credit Card. I asked them to provide the clause where it mention that they can block the amount in my account for the credit card payment without any notice. For the information I already paid the Credit Card partial payment a week ago, and I am frighting for the logic with HDFC CC department however instead of replying back to my email they are threatening me to pay the amount. however that's not the point. the point is how can they play with my money and block the any fund in my account, I have issued CHQ if that bounces who will take the responsibility of that? is HDFC bank will take the responsibility. Calling the Phone baking does not help as they don not have any answer and they are laughing. I asked them to provide me the clause where its mention that they can block the fund, I think that the genuine ask however they are not providing with any detail. Was this information helpful? | |||||
Aug 6, 2021 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. | |||||
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I request you to write to [protected]@hdfcbank.com along with your customer id, contact details and concerns with ref ID-TTU[protected] in the subject line. Do provide us with the complete address of the branch too. Will check and revert.
-Anay
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