I was good customer of hdfc bank . i am using credit card from past 3 years & paying my outstanding on time .Due to personal issue i am paying my minimum due from past 6 month .but last month emi missed by me .This month salary credit in my hdfc account & whole salary hold by credit card team.
I am calling customer care people they r telling they dont have authority regarding this .I visited my J B nagar ( andheri east )Branch also but no one interested in co -ordinating with me regarding this issue .Finally i got 2 landline no[protected]/
[protected] but from last 8 days no one picked my calls .
Now i am in stage that i lost my money but for this Whole bank people not listing now .As per customer service point HDFC CREDIT CARD DEPARMENT IS ONE OF THE WORST TEAM i ever seen .
IMPORTANT NOTE :- I will advice you to all dont sign any AUTO DEBIT Form while opening account with bank Was this information helpful? |
I request you to write to [protected]@hdfcbank.com along with your card details, issue details and contact details. Please mention the ref ID- TTU[protected] in the subject. Will take it up with the concerned team & get back to you.
-Anay
HDFC Bank Customer Assistance