[Resolved] HDFC Bank — bogus offers given and 10% cashback not yet received

Arvinth Nirmalkumar

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600017

I bought washing machine and fridge from viveks and co, tnagar after my marriage last year in the month of may 2018. I was given offer of 10% cashback subject to a maximum of 4000 as limit, if i take emi option through hdfc bank. Since the total value of my products came to 76k+, me and my aunt took emi separately to avail the offer fully, by buying the products one each. They said, 10% cash back will be reduced in the 3rd or 4th month emi but my emi got completed, till now no cashback given. I am following up with both hdfc and viveks but they are dragging it from the month september 2018 till date (29th april 2019). I want my cash and need proper justice in this case.

Regards
Arvinth
[protected]

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Jun 9, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2019

HDFC Bank Customer Care's response Dear Customer,

We can help with that. Please write to [protected]@hdfcbank.com with your Loan Account No., details of the offer & registered contact details. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance