[Resolved]  HDFC Bank — Business Loan

Address:Vadodara, Gujarat, 390005
Website:www.hdfc.com

We have our old association with HDFC bank. We have our account since last 12 Years.

Right now bank is charging 10.5% interest on our CC limit of Rs. 2 crore. So many banks approach us at a very competitive rates which are available in the market. So We request our bank to reduce the rate of interest to 9.5%. but straight away they refuse our request. Than we contacted some other banks and initialize process of closing our CC limit with the HDFC bank. But, Mr. kamlesh sharda & Mr. Kush shah trying to dictate their terms for their personal interest .

We are very sorry to inform you that we are not happy with the service & Approach of Mr. Kush Shah & Mr. Kamlesh sharda. They literally threatening us to impose foreclosure charges if we want to close our CC limit with the bank. we were never told about such charges at the time of loan approval.

They also threatened us that whenever we close the cc limit, the foreclosure charges will be applicable . it means for lifetime we have to continue this cc limit with HDFC bank.

We cannot continue our account in such fear factor.
As per our belief consumer has a right to change the banking service provider if he is not satisfy with the approach & facility provided by the Bank.

Finally, we don't want to continue with the HDFC bank as we are not getting satisfactory response. please help us to resolve this issue otherwise bank will impose unnecessary charges to us.

You are requested to please look into this matter and oblige us.
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May 25, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Apr 24, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your account details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Bejoy
HDFC Bank Customer Assistance
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