[Resolved] HDFC Bank — calls from hdfc credit card for my cousin's brother credit

russel britto

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400067

Hi team,

Lately, i have started getting calls from hdfc recovery department for my cousin brother's credit card outstanding balance. He has not paid his outstanding balance and somehow, hdfc found that he is in friendlist on facebook. They managed to get my details too as i also have an hdfc account. I dont understandh how can they can tell me to inform my cousin brother for answering the call.

The card was provided to him by them and not me. No where i allowed them to put me as a witness while issuing the credit card neither i had given my details as a reference. This is utter harrasment nby them

The mobile number that they called me is[protected]. This is 3rd time that they have called me and harassed me.

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Apr 6, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card no. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance