[Resolved] HDFC Bank — Cancellation of credit card

Venkateswarlu28

from Vadippatti, Tamil Nadu

Address:	Khammam, Andhra Pradesh, 507154
Website:	Indian consumer complaint

Sir,
I've applied for credit card on 1st Sept'16. Still I didn't get credit card. I've also visited HDFC branch paloncha on 1st Oct'16, but I'm not satisfied with their response. They said that they cann't do any thing & my card is in progress from 20th Sept'16. Today is 17th Oct'16. Still I didn't get any response. So please cancel this credit card. On 1st Oct my agent said that we will observe for 3-4 days. After that we will cancel. But after 16 days I request my agent for cancellation, he replied that he cann't do anything. So, I have took this step. The same agent said that within 1 week you will get credit card. But today he is saying he cann't do anything. My application ref. No.[protected]BI. Please cancel this card. & please take necessary action.
Thanking you sir
Venkateswarlu

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Nov 19, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 19, 2016

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed with regard to your credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Anay
HDFC Bank Assistance