[Resolved]  HDFC Bank — cancellation of hdfc credit card

Dec 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We are disappointed to understand that you are contemplating to discontinue your credit card relationship with us. Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. If you still wish to close the card account, we request you to forward us a duly signed letter seeking closure of credit card to the following address to enable us to do the needful. HDFC Bank Cards Division, PO BOX # 8654, Thiruvanmiyur P.O., Chennai 600 041. For security reasons, we would be unable to process card closure request received through e-mail / Post. We confirm that the renewal fee will be auto reversed when your card usage spends during the previous 12 months period exceeds Rs. 1, 00, 000.00. We confirm that the membership fee is applicable as the spend criteria is not met. We request you to effect payment towards the same to avoid levy of further charges.

-Anay
HDFC Bank Customer Assistance