HDFC Bank — cancellation of loan and refund of plot loan processing fee

Address:

560100

Hi,

I have applied for a plot loan in the month of December 2018 and it got approved as well, legal clearance is also done, but bank went on for getting total survey approval and requested for other sites documents belonging to that survey which is not available as of now and loan disbursement is on hold. They are not even informing if this can be processed or not without those documents. Hence I requested to cancel the loan and refund my processing fee for which I am not getting any response. Kindly help me out.

Thanks