[Resolved]  HDFC Bank — cancellation of my credit card transaction

Today i have done transaction of 56000 from my credit card, after payment there is some issue with order. I have already call to customer care for this cancellation of this transaction, but denied by hdfc customer care. I have already talk to merchant but merchant also denied for cancellation. I do not want this transaction.
Kindly do needful as soon as possible.
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Mar 29, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your relationship is important to us and we request you to reconsider your decision of closing the card account giving us an opportunity to be of continuous service to you. In the rare event, if you are still contemplating card discontinuance, we request you to forward us a duly signed letter to the following address to enable us to do the needful. HDFC Bank Cards Division PO BOX # 8654 Thiruvanmiyur P.O. Chennai 600 041.

-Zubin
HDFC Bank Customer Assistance
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