[Resolved]  HDFC Bank — cancellation of one assist membership

Address:Thiruvananthapuram, Kerala, 695002

It was auto debited around rs 2000 from my credit card during nov 2017 for one assist. Then they are compelling me to register my all cards under them. I dont want to register and also don't want the membership. So i changed the credit card. Once again they deducted rs 1900 from my new credit card in nov 2018. Kindlylklkklkkkl my membership and refund at least the second deducted amount.

Thanking you

Name : g. Thangavelammal
Credit card ending with 9153
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Aug 8, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Dear Thangavelammal,

Greetings from OneAssist!

Apologies for the inconvenience caused. Please be informed, your membership cancellation is in process with vide service request number 3974411. As per the policy you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day. However, we have forwarded your case to the concerned team, they will get back to you shortly.

Regards,

Devendra,

OneAssist, Social Media Team.
Dear Thangavelammal,

Greetings from OneAssist!

As per the telephonic conversation. Your membership cancellation is in process with vide service request number 3974411. Please be informed, you need to cancel membership before 30 days for full refund. You will get the amount 949/- credited in your bank account within 5 to 7 working day.

Regards,

Devendra,

OneAssist, Social Media Team.

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