[Resolved] HDFC Bank — cancellation of one assist membership

chethana ht

from Bengaluru, Karnataka

Address:

991 67TH A CROSS, 15TH B MAIN ROAD 5TH BLOCK RAJAJINAGAR, 560010

Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 763/- from my credit card number ending with 2842. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.763/-

One assist relationship number :[protected]
Name :- chethana h t
Credit card number ending :- 2842

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Aug 8, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

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Comments

OneAssist Consumer Solutions Customer Care

from Mumbai, Maharashtra

Dear Chethana,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account using the details given by you. Hence, request you to share your customer ID by emailing us at [protected]@oneassist.in. Once we receive the details, our team will contact you within 24 hours to get your issue resolved.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Note: Real vigilance starts with you. Never share your OTP or Card CVV details with anyone as it could lead to fraud. OneAssist or our representatives will never seek these details from you. #StayProtected

Looking forward to hear from you.

Regards

Team OneAssist