HDFC Bank — cancellation of one assistant membership

HDFC Bank — cancellation of one assistant membership

A abimoorthy from Melur, Tamil Nadu

I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 1442 without my concern on date:20/05/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/- Name :- moorthy m Mobile no. :[protected] Credit card number ending :- 1442 Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
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Comments

Permeenu Manish Bhardwaj

from Hoshiarpur, Punjab

I m using hdfc credit card, nd unnecessary sevice one assist starts on my credit card, without any information 1399rupees amount has been deducted frm my credit card..please stop this service nd refund my money..otherwise i will not continue with hdfc..this is wrong..so refund money nd stop ths service

OneAssist Consumer Solutions Customer Care's response, Jun 4, 2018

Dear Customer

Greetings from OneAssist...!

We deeply regret the inconvenience cause to you. As per your request, we have cancelled your plan vide service request No. 3229759 & the refund will get processed in 7 working days.

Should you require any further assistance, please reach us at [email protected] or 1800-123-3330.

Regards

Sagar

(Team OneAssist)