HDFC Bank — cancellation off one assist membership

Address:Bangalore, Karnataka, 560052

Hi i am a credit card holder of hdfc ending 0788

I did not get any call from your one assist executives to activate one assist membership. But one assist membership fee of rs 1399.00 has been debited from my hdfc credit card ending 0788

I would kindly request you to deactivate this one assist membership and refund my money back to my account.

My details are given below,

Name :nadeera a
Credit card no: 0788
Registered mobile number [protected]
Relationship number is 1813067

Regards

Nadeera a
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HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Nadeera,

Greetings from OneAssist...!

We deeply regret for the inconvenience caused to you.

As per your request, plan has been cancelled vide Service Request number 2987802 and the refund has been initiated. It will be credited to your bank/card account in 7 working days.

Should you require any further assistance, please reach us at [protected]@oneassist.in or[protected].

Regards,

Brij

Team OneAssist

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