HDFC Bank — cancer care

I was forced by your executive to do cancer care insurance even I have refused many times and after doing that they debited the fund twice which amount is 1198 but now I have got Rs.499, , whether the rest amount is pocketed by your executive or any other else I want to know, i did visit your branch at Jorhat branch, Assam, but did 'nt get any good response, thank you, hope you will help me getting my fund back as soon as possible, Thank you