HDFC Bank — Cancer policy 90462423 tumor detection and claim submission

Cancer policy 90462423 tumor detection and claim submission.
The hdfc life was not accepting my forms as they dont know there policies of cancer care.
I am paying premium since 2017. I have drtectrd tumot of 5cm nesr pancretic head and its cancerous in natutre.
I went to lifr insurance dadar brsnch they didnt know how to process it. They send mail to there backend team.
Then i tried submiting form in thane after 3 attempt they accpetrd my form.
But i didnt received any email.
I got message on mobile as below.
Nodel office and servicehdflife is not responsing to me since 1month

Dear Sudha, Concern for Policy no. 90462423 is pending for further information/documents. You can contact us on[protected] to know details of the requirements. Please submit the requirements at the earliest on email to [protected]@hdfclife.com OR at any HDFC Life branch. Locate us at https://www.hdfclife.com/contact-us#BranchLocator_ HDFC Life
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