[Resolved] HDFC Bank — Card application declined with no reason provided | |||
I have got a call from hdfc bank for credit card about a month ago, they told me about the offers and benefits then asked about my salary details. After confirming my eligibility for credit card there representative visited my place filling in form and took all my required documents. Couple of days later i got sms with my ref number. Then got 2 3 verification calls one my mobile and office numbers. I have received as letter from bank to which i have to acknowledge with my name/contact number/address details. I did that. Then thereafter i have not received any further update from bank not a mail or call. Then i called up customer care to enquire about the status. They simply said my application is declined, when i asked for the reason, the answer was don't know or cannot tell you. This is pathetic and stupid answer, being eligible with authenticate documents they are not giving any reason for my application decline. I am highly disappointed with hdfc bank service and customer care support. Pathetic pathetic. Was this information helpful? | |||
Sep 23, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 23, 2016 HDFC Bank Customer Care's response Dear Customer, Kindly write to us at [protected]@hdfcbank.com with complete name, address, city of residence, credit card application number, mentioning reference Id TTU[protected] in the subject line. The concerned department will assist you. - Bejoy HDFC Bank Customer Care | |||
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