[Resolved] HDFC Bank — Card disapproval

BharathJ

from Noida, Uttar Pradesh

Address:	600053
Website:	www.hdfcbank.com/personal/credit_card/cc_track

Dear Sir/Madam

I have got the Credit card verification done for the Credit card both on phone and home physically. And Mr.VijayAnanad from HDFC have confirmed hat everything is fine and working. Will get the card to home address within 2 days and you can track the order on our web site. My Application Reference Number
[protected]S1. I got all the clearings done with the verification then why I am getting the status. Status
DISAPPROVED
Remarks
DISAPPROVAL OF THE CREDIT CARD APPLICATION DOES NOT REFLECT IN ANYWAY ON YOUR CREDIT STANDING OR YOUR FINANCIAL STABILITY

I need to get this resolved . I have all the proof on the verification and the employees name with their numbers . If this is not resolved I will take this into deeper to Consumer Affairs . No proper message was delivered for the Disapproval Status.If you are not providing any response or providing good service, don't cheat the people. I think my details information being used illegally including my Photo and Photo copies wit Signature.

I need this resolved right now. Before I take further actions

Regards,
Prasanna. J
[protected]..

+1 photos

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Jan 1, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 01, 2016

HDFC Bank Customer Care's response Dear Mr. Prasanna,

we have taken note of your comments expressed with regard to your HDFC Bank credit card application and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].
- Manoj
HDFC Bank Customer Assistance.